Configuring Microsoft CRM 4.0 in Windows 2003 Server

As i have promised earlier i thought to post you the steps to install the Microsoft CRM 4.0 in Windows 2003 Server. The installation task used to kick of by running the setup file as the usual routine and follow the screen shots as depicted below to complete the installation task.

Enter the Licensing Keys in above text boxes.

Accept the Terms & Conditions.

Enter the name of the SQL Server 2005.

if you didn't select a Email router server name then the installation wizard prompts you for the following dialog box.

Successfully installed CRM in the machine and its on Live.

Successfully Installed the Microsoft CRM 4.0 Server

After sometime of struggle to install DNS (Domain Name Server) and the AD (Active Directory) i was able to install the Microsoft CRM 4.0 in my machine successfully. I am planning to update you guyz with screen shots in due course.

The summary of the CRM installation is :

• OS should be a Server Operating System (Win 2003/2008)
• Install & Configure the Domain Name Server
• Install & Configure the Active Directory
• Install Microsoft Dynamics CRM 4.0

CRM in Action :

Customer Relationship Management

Customer Relationship Management (CRM) is about finding, acquiring, and retaining the best, most profitable customers. In other words we can define it as a methodology which is used to learn about the Customer. As a strategy CRM places the customer as the center of a business. When implemented in a proper manner, the goal is to give deep information about the customers in return which supports the areas of the marketing, product planning, sales, finance and customer service.

WE can categorize the CRM into Marketing, Sales and Customer Services.

Microsoft Dynamics CRM

Microsoft Dynamics CRM is built by using Microsoft .NET–connected technologies so that it is easy to deploy, customize, and use. Microsoft Dynamics CRM can be accessed from Microsoft Office Outlook;

As well as it integrates with other business applications, and it scales as your business grows.

Microsoft Dynamics CRM consists of the following components:

• Microsoft Dynamics CRM Server
• Microsoft Dynamics CRM for Microsoft Office Outlook
• Microsoft Dynamics CRM 4.0 E-mail Router

Microsoft Dynamics CRM 4.0 offers several editions that cover various implementations for small, to mid-level, to even very large organizations.

Editions

• Microsoft Dynamics CRM 4.0 Workgroup. This edition is limited to 5 or fewer users, and supports a single organization. Microsoft Dynamics CRM 4.0 Workgroup can be installed on a single computer running Microsoft® Windows® Small Business Server 2003 R2 Premium Edition, any of the supported Windows Server 2003 editions, or Windows Server 2008.

• Microsoft Dynamics CRM 4.0 Professional. This edition has no user limit, but is limited to a single organization. Microsoft Dynamics CRM 4.0 Professional can be installed on more than one computer within the same deployment.

• Microsoft Dynamics CRM 4.0 Enterprise. There are no user limits for this edition, and it supports multiple organizations. Microsoft Dynamics CRM 4.0 Enterprise can be installed on more than one computer in the same deployment. In addition, the Enterprise edition supports role-based service installation, which enables you to increase performance by installing component services on different computers.

Microsoft Dynamics

Microsoft Dynamics consists of five products:

Microsoft Dynamics AX (Axapta)

Designed for midsize and larger companies, Microsoft Dynamics AX (formerly Microsoft Axapta) is a multi-language, multicurrency enterprise resource planning (ERP) solution. With core strengths in manufacturing and e-business, there is an additional strong functionality for the wholesale and services industries.

Microsoft Dynamics CRM

Microsoft Dynamics CRM is a sophisticated business application platform that provides the basic services required by ISVs, VARs, and even business analysts to build upon. A wide range of applications can be created with this platform. These applications may be based on Microsoft Dynamics CRM but are not limited to CRM-type applications.

Microsoft Dynamics GP (Great Plains)

Microsoft Dynamics GP is a business management solution that provides growing and midsize organizations with complete and scalable financial and operational functionality. Several development tools are available that can be used to customize and create integrations for Microsoft Dynamics GP.

Microsoft Dynamics NAV (Navision)

Microsoft Dynamics NAV is a business management solution that helps small and mid-sized organizations streamline their highly specialized business processes, rapidly adapting to the unique way they do business. Through the rapid adaptability, simplified customization, and ease of use offered by Microsoft Dynamics NAV, you can easily add functionality, custom applications, and online business capabilities that enhance the built-in industry-specific functionality that's relevant to the local needs of customers' businesses.

Microsoft Dynamics SL (Solomon)

Microsoft Dynamics SL (formerly Microsoft Solomon) is perfect for the project-driven mid-size organization needing a modularized business management solution for managing people, projects, and profitability. This solution comes in two editions and is ideal for professional services, operations, field services and construction management, and wholesale distribution businesses with multiple locations and divisions.

for more details please refer this link :
http://msdn.microsoft.com/en-us/dynamics/ax/default.aspx

Inside Dynamics AX 4.0

The best technical resource for Dynamics AX 4.0 is available to download from Microsoft. :)

Discover how to:

• Use MorphX designers and development tools
• Work with the X++ programming language
• Build managed solutions that enable enterprise application integration
• Customize tables, classes, forms, and reports
• Develop and customize role-based, Web-enabled application portals
• Implement applications that concurrently support multiple users, languages, and locations
• Query application metadata using reflection APIs
• Design and implement application logic that optimizes database performance

Please download it from here .