Microsoft Dynamics CRM

Microsoft Dynamics CRM is built by using Microsoft .NET–connected technologies so that it is easy to deploy, customize, and use. Microsoft Dynamics CRM can be accessed from Microsoft Office Outlook;

As well as it integrates with other business applications, and it scales as your business grows.

Microsoft Dynamics CRM consists of the following components:

• Microsoft Dynamics CRM Server
• Microsoft Dynamics CRM for Microsoft Office Outlook
• Microsoft Dynamics CRM 4.0 E-mail Router

Microsoft Dynamics CRM 4.0 offers several editions that cover various implementations for small, to mid-level, to even very large organizations.

Editions

• Microsoft Dynamics CRM 4.0 Workgroup. This edition is limited to 5 or fewer users, and supports a single organization. Microsoft Dynamics CRM 4.0 Workgroup can be installed on a single computer running Microsoft® Windows® Small Business Server 2003 R2 Premium Edition, any of the supported Windows Server 2003 editions, or Windows Server 2008.

• Microsoft Dynamics CRM 4.0 Professional. This edition has no user limit, but is limited to a single organization. Microsoft Dynamics CRM 4.0 Professional can be installed on more than one computer within the same deployment.

• Microsoft Dynamics CRM 4.0 Enterprise. There are no user limits for this edition, and it supports multiple organizations. Microsoft Dynamics CRM 4.0 Enterprise can be installed on more than one computer in the same deployment. In addition, the Enterprise edition supports role-based service installation, which enables you to increase performance by installing component services on different computers.